Free Therapy Online
If you need help, you can access free therapy online through Living Well UK.
If someone’s mental or emotional health deteriorates quickly, they may be experiencing a mental health crisis or mental health emergency. In these situations, it’s important to get help as soon as possible. Try to stay calm and ask someone for help if you need it.
You can access free therapy online via our LiveChat in the bottom-right-corner of this webpage. This will connect you in real-time to a mental health professional, who will be able to help you immediately. Our LiveChat service is available 9am until 5pm Monday to Friday.
You can also call us on 0121 663 1217 to speak to a therapist between 9am-5pm Monday to Friday if you’d prefer, or call our joint 24/7 helpline with NHS Birmingham and Solihull CCG and Birmingham Mind on 0121 262 3555 to talk to a professional.
If you’re looking for additional support, need to see someone about mental health today, or are looking for alternative options to access mental health help, here are some of the other ways you can get help:
I need to see someone today - Are you 14-25 years?
The Forward Thinking Birmingham Crisis team operates 24/7 to provide urgent mental health support.
Call us on 0300 300 0099 and you’ll be able to speak to someone.
Opening hours (Mon – Fri 8am – 8pm and Sat – Sun 10am – 3pm) or our Crisis team at any other time.
We’ll be able to talk to you, check you’re OK and assess whether you need to be seen by our clinicians. If so, we’ll aim to get out to you within four hours.
If you, or someone else, is in immediate danger:
Call 999 or go directly to your nearest Accident & Emergency (A&E) department.
Other ways of Accessing Support
You may prefer to contact your GP, who can support you in accessing the right services, including the Out of Hours GP Service if your practice is not open.
If they feel it’s necessary, your GP will immediately refer you to Living Well Consortium for an urgent assessment.
If you have increasing concerns about your mental or emotional wellbeing, but there appear to be no immediate risks, you can either:
- Make a referral to our service;
- Contact your GP for an emergency appointment.